Privacy Policy

At Cognitivology®, we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data. By using our services, you consent to the practices described herein.

By using this site or/and our services, you consent to the Processing of your Personal Data as described in this Privacy Policy.

This Privacy Policy is a part of our Terms and Conditions; by agreeing to Terms and Conditions you also agree to this Policy. In the event of collision of terms used in Terms and Conditions and Privacy Policy, the latter shall prevail.

Contact us at cognitivology@gmail.com if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

Definitions

Personal Data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose Personal Data is being Processed.
Child – a natural person under 16 years of age.
We/us (either capitalized or not) – Cognitivology®

Information Collection

We may collect various types of information, including personal, non-personal, and device-related data, to enhance your experience and improve our services. This information may include but is not limited to your name, contact information, demographic details, and usage data.

Information You Provide Us: This may include your email address, name, billing address, home address, and other details essential for delivering products/services or enhancing your customer experience. We retain the information you furnish to enable activities such as commenting on our website. For instance, this information may encompass your name and email address.

Automatically Collected Information: This pertains to data automatically stored through cookies and session tools. Examples include your shopping cart details, IP address, and browsing history, if applicable. Such information is used to enhance your customer experience. Your activities, when utilizing our services or perusing our website’s content, may be logged.

Information from Our Partners: We collect data from trusted partners, with confirmation that they possess legitimate grounds to share this information with us. This may encompass details you have directly provided to them or information they have lawfully gathered about you through other means. Please refer to our partner list here.

Publicly Available Information: We may gather publicly accessible information about you.

How We Use Your Information

We use your data to provide and enhance our services, personalize your experience, and communicate with you. This includes responding to your inquiries, sending relevant updates, and ensuring the security of our platform.

We use your Personal Data for the following purposes:

Service Delivery: This encompasses registering your account, providing requested products and services, delivering promotional items upon your request, engaging in communications related to these products and services, and notifying you of any changes to our offerings.
Enhancing Customer Experience: Our aim is to elevate your customer experience.
Legal and Contractual Obligations: We process your Personal Data to fulfill legal or contractual obligations.
- To identify you.
- To provide services or offer products.
- To communicate for sales or invoicing.
Legitimate Interests: We process your Personal Data based on legitimate interests, which include:
- Sending personalized offers (from us and/or our trusted partners).
- Administering and analyzing our client base (evaluating purchasing behavior and history) to enhance product/service quality, variety, and availability.
- Conducting client satisfaction surveys.
Unless you inform us otherwise, we consider offering you products/services similar or identical to your purchase history or browsing behavior to be in our legitimate interest.
Consent: With your consent, we process your Personal Data for the following purposes:
- Sending newsletters and campaign offers (from us and/or our trusted partners).
- Fulfilling other purposes for which we have requested your consent.

We process your Personal Data to meet legal obligations and for options provided by law. We reserve the right to anonymize Personal Data when used outside the scope of this Policy. Billing information and other details collected about you are retained for as long as necessary for accounting purposes or other legal obligations, but not exceeding the required duration.

We may process your Personal Data for additional compatible purposes not mentioned here. In doing so, we ensure that:

The link between purposes, context, and nature of Personal Data is suitable for further processing.
Further processing does not harm your interests.
Appropriate safeguards are in place.

We will notify you of any additional processing and purposes.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering our services. We will not disclose your information without your consent, except as required by law.

Protection and Sharing of Your Personal Data:

Rest assured, we do not share your Personal Data with unfamiliar entities. However, in certain instances, we provide selected Personal Data to trusted partners to facilitate service delivery or enhance your overall customer experience.

Here’s who we share your data with:

Our Processing Partners:

Google

Connected Third Parties:

Google Analytics

We collaborate exclusively with Processing partners who can guarantee an adequate level of protection for your Personal Data. Please note that we may disclose your Personal Data to third parties or authorized public officials if there is a legal obligation to do so. Additionally, we may share your Personal Data with third parties if you have provided consent or if other legal grounds necessitate such sharing.

Data Security

Cognitivology® employs industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. We use encryption, firewalls, and secure protocols to ensure your information’s safety.

We are dedicated to safeguarding your Personal Data to the best of our abilities. To achieve this, we employ secure protocols for communication and data transfer, such as HTTPS. We utilize anonymization and pseudonymization methods whenever appropriate, and consistently monitor our systems for potential vulnerabilities and threats.

While we implement rigorous security measures, it is important to note that absolute security cannot be guaranteed. In the event of a data breach, we commit to promptly notifying the relevant authorities and informing you if there is a potential impact on your rights or interests. We pledge to take all reasonable actions to prevent security breaches and cooperate with authorities should any breaches occur.

If you maintain an account with us, please remember to keep your username and password confidential and secure.

Children Safety

We do not intend to collect or knowingly collect information from children. We do not target children with our services.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These tools collect non-personal data, such as IP addresses and browsing history, to analyze trends, administer our website, and gather demographic information.

We employ cookies and similar technologies to analyze customer behavior, manage website functionality, track user activities, and gather information about users. This is done with the intent to personalize and enhance your interaction with our platform.

A cookie is a small text file stored on your computer, containing data that aids in website operation. These cookies are exclusively accessible by our website. You have the ability to manage your cookies at the browser level, though disabling them may impact certain functions.

We utilize cookies for the following purposes:

Necessary Cookies: These are essential for key features like logging in and do not collect personal information.
Functionality Cookies: These enhance your experience by providing convenience and enabling personalized features. For instance, they may remember your name and email for comment forms.
Analytics Cookies: These track website and service usage for performance evaluation.
Advertising Cookies: These deliver relevant advertisements tailored to your interests and limit ad frequency. They are typically placed by advertising networks with the website operator’s consent and may share your website visit data with other organizations, such as advertisers. Often, targeting or advertising cookies are linked to site functionality provided by other organizations.

You can manage and remove stored cookies through your browser settings. Additionally, you can control some third-party cookies by using privacy enhancement platforms like optout.aboutads.info or youronlinechoices.com. For comprehensive information about cookies, please visit allaboutcookies.org.

We utilize Google Analytics to measure website traffic. Google has its own Privacy Policy, which you can review here. If you wish to opt out of Google Analytics tracking, please visit the Google Analytics opt-out page.

Your Rights to Your Data

You have the right to access, correct, or delete your personal information. You may also opt out of receiving marketing communications from us. Please contact us to exercise these rights or if you have any questions about your data.

You have the following rights:

Right to information – meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
Right to access – meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
Right to rectification – meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
Right to erasure – meaning in certain circumstances you can request for your Personal Data to be erased from our records.
Right to restrict processing – meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
Right to object to processing – meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
Right to data portability – you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
Right to lodge a complaint – in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
Right for the help of supervisory authority – meaning you have the right for the help of a supervisory authority and the right for other legal remedies such as claiming damages.
Right to withdraw consent – you have the right withdraw any given consent for Processing of your Personal Data.

Updates to Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for legal reasons. Please review this page periodically to stay informed about our data handling practices.

Last modification was made February 5, 2024.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or our Privacy Policy, please don’t hesitate to contact us at cognitivology@gmail.com.

Your privacy matters to us, and we are dedicated to ensuring the protection of your data as we work together to usher in a new era of childhood cognitive development at Cognitivology®.